Privacy notice.

This page explains how Hadleigh Court uses, stores and protects personal information. We take privacy and data protection seriously and follow the requirements of UK GDPR and the Data Protection Act 2018.

Who we are

Hadleigh Court is a residential care home based in Babbacombe, Torquay. For the purposes of data protection law, the organisation is the Data Controller.

Contact details

Data Controller: Hadleigh Court Care Home
Stanley Road, Cary Park, Babbacombe, Torquay, Devon, TQ1 3JZ
Telephone: 01803 327694
Email: info@hadleighcourthome.co.uk

What information this website collects

This website is mainly informational. We do not use analytics tools or advertising trackers and we do not collect personal information through online forms.

No analytics or advertising cookies

We do not use Google Analytics, Meta pixels or any other marketing or tracking cookies on this site.

Basic server logs

When you visit the site, our hosting provider generates standard technical logs (for example IP address, browser type and time of visit). This is used only for security, performance and troubleshooting, and is automatically deleted after a short period.

Third-party widgets

Some content on our site is provided by third parties, specifically:

  • The Care Quality Commission (CQC) rating widget
  • Embedded Google Maps to show our location

These services may place cookies or process information such as your IP address and approximate location in order to function correctly. Their use of data is governed by their own privacy and cookie policies, which we do not control.

Links to third-party privacy information

For more detail about how these providers handle personal data and cookies, please see:

  • Care Quality Commission (CQC) – privacy and cookies information is available on the official CQC website.
  • Google Maps – see Google’s Privacy Policy and Cookie Policy for information on how Google processes data.

If you prefer not to use these services, you can choose not to click or interact with the embedded map or CQC widget.

If you contact us directly

If you contact us by email or telephone, we may record the information you give us in order to respond to your enquiry.

What we may collect

- Your name
- Your contact details
- Any information you provide in the course of your enquiry

How we use it

This information is used only to respond to your message, arrange a visit or discuss care options. We do not sell your information or pass it to third parties for marketing. Information may be shared with relevant professionals only where necessary for care planning and with your knowledge, or where we are legally required to do so.

Your rights under UK GDPR

You have the right to:

Access

Request a copy of any personal data we hold about you.

Correction

Ask us to correct or update inaccurate information.

Erasure

Request that we delete your information if we have no legal reason to keep it.

Objection

Object to certain types of processing, or ask us to restrict how we use your data.

If you wish to exercise any of these rights, please contact us using the details at the top of this page.

Changes to this notice

We may update this privacy notice from time to time, for example if we add new website features or services. Any changes will be posted on this page with the updated revision date.

Last updated: March 2025