Our team & our home.

Hadleigh Court is a family-run care home built on three generations of experience, values and commitment to caring for older people. More than a place of care, Hadleigh Court is a home; one where residents are welcomed as part of an extended family and supported to live with dignity, comfort and purpose.

At the heart of Hadleigh Court is our dedicated team. From carers and activities to housekeeping, laundry, maintenance, catering and management, every member of staff plays a vital role in creating a safe, warm and genuinely homely environment. We work together with kindness, respect and shared responsibility, ensuring residents feel secure, listened to and truly known.

Our approach is firmly person-centred. We take time to understand each person’s life story, routines, preferences and what matters most to them, allowing us to deliver care that is not only safe and professional, but personal, familiar and reassuring.

Family-run home Resident-centred care Supportive culture

Management

Hadleigh Court is led by a strong, visible and supportive management team who provide clear leadership, stability and direction for the home. Their role is to ensure high standards of care, strong governance and a positive, open culture where residents, families and staff feel supported and listened to.

Anne (Manager), Amber (Deputy Manager) & Pooja (Administration)

Anne brings extensive experience in care leadership and is responsible for overseeing quality, governance, safeguarding and regulatory compliance. She works closely with staff, residents, families and external professionals to ensure care is safe, effective and responsive, in line with CQC expectations.

Amber supports the day-to-day running of the home, providing hands-on leadership on the floor and acting as a consistent point of contact for staff and residents. She plays a key role in staff support, supervision and development, helping to embed best practice, a positive culture and high standards of care throughout the service.

Pooja provides essential administrative support to the management team, ensuring the smooth and efficient running of the home’s office functions. She manages records, supports communication with families and professionals, and maintains accurate documentation to support compliance and effective day-to-day operations.

Together, the management team promotes a no-blame, open and learning culture, where staff are supported and encouraged to raise concerns, reflect on practice and continuously improve. This combined leadership ensures Hadleigh Court remains a Well-Led, Safe and Caring service, with residents’ wellbeing always at the centre of everything we do.

Senior carers

Senior carers play a key role in maintaining high standards of care at Hadleigh Court, providing day-to-day leadership on the floor and acting as a consistent source of guidance and reassurance for both residents and colleagues.

Experience, leadership and continuity

Our senior carers act as role models for best practice, supporting colleagues and responding to residents’ changing needs with confidence and compassion. Their experience and consistency help ensure care is safe, well-organised and responsive at all times.

We are strongly committed to training, learning and professional growth at every level. Senior carers receive ongoing training in dementia care, safeguarding, dignity, medication support and person-centred practice, alongside regular supervision and reflective discussions.

By investing in our senior team, we invest in our residents. A skilled, confident and supported workforce creates a calm, stable environment where residents feel safe, understood and cared for, supporting a positive culture, strong governance and continuous improvement.

Care & support team

The care team provides day-to-day support for residents living with dementia, focusing on safety, comfort, reassurance and meaningful relationships.

Our carers

At the heart of Hadleigh Court is our exceptional team of carers — compassionate, skilled and deeply committed to the people who live here. Our carers provide more than personal care; they build trusted relationships, offer reassurance, and take the time to truly understand each resident as an individual, with their own life story, preferences and routines.

Care is delivered in line with CQC Key Lines of Enquiry, ensuring services are Safe, Caring, Responsive and Well-Led. Our carers are trained in dementia care, safeguarding, dignity and respect, and person-centred practice, and work collaboratively with families, healthcare professionals and visiting services.

Within a supportive, no-blame culture, carers are encouraged to speak up, reflect and continuously improve. Above all, they are chosen for their values — bringing warmth, patience and genuine empathy to their roles, creating a calm, homely environment where residents feel safe, valued and truly known.

Activities & engagement

Activities support wellbeing, connection and a sense of purpose, helping residents remain engaged with the world around them.

Jodie

Activities at Hadleigh Court are led by Jodie, a dedicated and compassionate carer who is passionate about bringing joy, purpose and meaningful engagement into residents’ daily lives.

Jodie plans and delivers a wide range of person-centred activities tailored to individual interests, abilities and life histories — from music, crafts and reminiscence, to gentle exercise, reading and one-to-one time.

Volunteers are warmly welcomed to join our community, supporting activities, companionship, outings and special events. Whether offering regular time or occasional support, volunteers help enrich residents’ wellbeing and strengthen our links with the wider community.

Housekeeping

Housekeeping plays a vital role in maintaining a clean, safe and welcoming environment that supports dignity, comfort and wellbeing.

Lesley, Karen & Naomi

At Hadleigh Court, we are incredibly proud of our exceptional housekeeping team. Lesley, who previously ran her own cleaning company and has valuable experience as a carer, brings outstanding skill, attention to detail, and a deep understanding of resident needs.

Karen joins us from Ilsham Nursing Home with many years of housekeeping expertise and a reputation for impeccable cleanliness and hygiene standards. They are supported by our dedicated cleaner, Naomi, who ensures smooth support and consistency across the department.

Together, they form a reliable, enthusiastic, and compassionate team whose work keeps our home safe, comfortable, and welcoming every single day. We are delighted to have them on board full-time as part of the Hadleigh Court family.

Laundry & clothing care

Laundry services support dignity, comfort and personal identity by ensuring residents’ clothing is well cared for and returned promptly.

Leah

Leah leads laundry and clothing care at Hadleigh Court, overseeing washing, drying, ironing and organisation of residents’ clothing with care and attention to detail.

Working closely with care and housekeeping teams, she helps ensure clothing is clearly labelled, respectfully handled and returned neatly each day.

Kitchen & dining

Food and mealtimes play an important role in comfort, routine and enjoyment within the home.

Our chefs

The chefs at Hadleigh Court prepare a daily choice of home-cooked meals, aiming for food that is familiar, appetising and easy to enjoy. Menus change regularly and include traditional favourites alongside lighter options and desserts.

The team use fresh ingredients and take into account residents’ preferences, medical needs and cultural or religious requirements. Texture-modified meals and other special diets are prepared with the same care and attention as every other plate.

Over time, the chefs get to know what each person likes – whether that’s a favourite pudding, a strong cup of tea or a particular way of serving breakfast. Small adjustments and alternatives help ensure that everyone is included at mealtimes and that eating and drinking remain a pleasure, not a worry.

Maintenance & environment

The maintenance team supports safety, comfort and continuous improvement across the home and grounds.

Jimmie, Mike & Dave

Behind the scenes at Hadleigh Court, our dedicated maintenance team — Jimmie, Mike and Dave — play a vital role in keeping our home safe, welcoming and continuously improving.

Working as part of our Environmental Improvement Plan, they carry out ongoing upgrades, repairs and enhancements across the building and grounds, ensuring our environment remains comfortable, homely and well-maintained for residents, visitors and staff.

Their proactive approach supports dementia-friendly design, health and safety standards, and our commitment to continuous improvement, helping Hadleigh Court feel like a true home rather than an institution.

Our family heritage

The origins of Hadleigh Court date back to the years following the Second World War, a time when formal residential care homes did not yet exist. During this period, Wanda Bennett, Angelique’s grandmother, began opening her home to widows who had lost their husbands and had nowhere else to stay.

How it began

What started as a simple act of kindness — offering a safe place for one woman to live — gradually grew as more women came to stay. In those early days, there was no concept of a residential care home; it was simply people being welcomed into a family home. One resident became two, then three, and over time this compassionate approach naturally developed into a small residential setting.

1972 and beyond

In 1972, Wanda formally purchased Hadleigh Court, transforming it into a dedicated residential care home while preserving the values on which it was built.

The legacy was then carried forward by Wanda’s daughter, Christine Higgins, who continued to develop the home with stability, compassion and a strong commitment to residents, families and staff.

Today

Today, Hadleigh Court is led by Wanda’s granddaughter, Angelique Sawtell, who is committed to honouring the home’s heritage while ensuring Hadleigh Court meets the highest standards expected in today’s care environment. Angelique leads with a clear ambition to achieve an Outstanding level of care, combining long-standing family values with modern leadership, strong governance and a culture of continuous improvement.