Our team & our home.

Hadleigh Court is a family-run care home built on generations of experience, values and commitment to caring for older people. More than simply a place of care, Hadleigh Court is a true home — one where residents are welcomed as part of an extended family and supported to live with dignity, comfort and purpose.

At the heart of Hadleigh Court is our dedicated team. From carers and lifestyle staff to housekeeping, laundry, maintenance, catering and management, every member of staff plays an important role in creating a safe, warm and genuinely homely environment.

We work together with kindness, compassion and shared responsibility, ensuring residents feel secure, listened to, respected and truly known as individuals.

Our approach is firmly person-centred. We take time to understand each resident’s life story, routines, preferences, relationships and what matters most to them. This allows us to provide care that is not only safe and professional, but familiar, reassuring and deeply personal.

Guided by The Hadleigh Way™, we believe care should support emotional wellbeing, independence, connection and meaningful daily living — not simply meet tasks and routines.

Family-run home The Hadleigh Way™ Lifestyle-led dementia care

Our vision

Our vision for the future of Hadleigh Court is to continue developing a lifestyle-led dementia care environment centred around:

A member of the Hadleigh Court care team

Smaller and more consistent care teams
Meaningful relationships and companionship
Calm, welcoming and engaging spaces
High-quality dining and hospitality
Meaningful activities and community connection
Staff development and compassionate leadership
Creating moments of joy, comfort and purpose every day

We are proud of the culture we are building at Hadleigh Court — one rooted in kindness, dignity, teamwork and genuine human connection.

Because to us, exceptional care starts with exceptional people.

Hadleigh Court Residential Care Home Management Team

At Hadleigh Court, we believe that outstanding care begins with compassionate, experienced and values-led leadership.

A member of the Hadleigh Court administration team in the garden

Our management team combines decades of experience in dementia care, residential services, governance and team development, all united by one shared vision — creating a home where people feel safe, valued, understood and genuinely cared for.

Everything we do is guided by The Hadleigh Way™ — our philosophy centred around dignity, personhood, emotional wellbeing and meaningful daily living.

“We care for who someone was, who they are, and who they are becoming.”

Angelique Sawtell

Director & Nominated Individual

Angelique grew up surrounded by care homes and elderly care, with Hadleigh Court holding deep personal and family significance. Her vision for the home is rooted in creating a warm, homely and lifestyle-led environment where residents are not simply cared for safely, but are truly supported to live well.

Since taking over operational leadership, Angelique has focused on transforming Hadleigh Court through cultural change, improved governance, environmental improvements and a renewed emphasis on person-centred dementia care.

Her long-term vision is to establish Hadleigh Court as a leading example of high-quality residential dementia care — combining professionalism, warmth, innovation and genuine human connection.

Paul Courtney

Home Manager

Paul Courtney joined Hadleigh Court in 2026 and brings over 30 years of experience within health and social care, particularly in dementia and elderly residential services.

A Registered General Nurse with extensive operational and leadership experience, Paul has supported and led services through significant improvement programmes, governance restructuring and quality enhancement initiatives throughout his career.

Paul is passionate about creating calm, compassionate and highly accountable care environments where residents, families and staff all feel supported and respected.

His leadership focuses strongly on:

Quality of care and resident wellbeing
Dementia-specialist support
Staff development and accountability
Safe and effective governance
Meaningful engagement and lifestyle-led care
Creating a positive and supportive team culture

Together with the wider team, Paul is helping lead the continued development of The Hadleigh Way™ — moving away from institutional models of care and toward smaller, more connected and relationship-led support teams.

Our approach to leadership

At Hadleigh Court, leadership is visible, approachable and hands-on. Our management team works closely alongside care staff every day to ensure that residents receive compassionate, consistent and personalised support. We believe that strong leadership creates strong care.

As part of our ongoing development, the home is moving toward:

Smaller and more consistent care teams
Lifestyle-led dementia support
Increased meaningful engagement and activities
Enhanced dining and hospitality experiences
Stronger communication with families
Continuous staff training and development
Improved wellbeing for both residents and staff

Our goal is simple: to create a home where people don’t just live safely… they live happily, meaningfully and with dignity every single day.

Housekeeping Team

At Hadleigh Court, our housekeeping team plays an essential role in creating the warm, welcoming and comfortable environment that makes our home feel truly like home.

Cleanliness, comfort and attention to detail are an important part of resident wellbeing, dignity and quality of life. Our housekeeping team works closely with care staff and management to ensure that every area of the home remains clean, safe, homely and well cared for.

More than simply maintaining standards, our housekeeping team takes pride in creating spaces that feel calm, familiar and comforting to residents and their families.

Their responsibilities include:

Daily cleaning and infection prevention procedures
Maintaining resident bedrooms and communal areas
Supporting a safe, comfortable and homely environment
Laundry and linen management
Working closely with care teams to support resident wellbeing
Responding quickly to changing needs within the home
Helping create a welcoming atmosphere for families and visitors

As part of The Hadleigh Way™, every member of the team understands that even the smallest details can make a meaningful difference to someone’s day.

Our housekeeping staff are valued members of the wider Hadleigh Court family and contribute greatly to the warm, respectful and caring culture throughout the home.

Activities & Lifestyle Team

At Hadleigh Court, we believe that meaningful living is just as important as quality care.

Hadleigh Court garden with pathways, flowers and seating

Hadleigh Court garden with outdoor tables and chairs

A peaceful seating area beneath mature trees in the Hadleigh Court garden

Our Activities & Lifestyle Team is dedicated to creating joyful, engaging and person-centred experiences that support emotional wellbeing, independence, confidence and connection.

We understand that every resident is unique, with their own life story, interests, routines and passions. Our approach focuses on getting to know the individual behind the diagnosis and creating opportunities that bring comfort, purpose and enjoyment to everyday life.

Activities at Hadleigh Court are not treated as a timetable to fill the day — they are part of our wider lifestyle-led philosophy under The Hadleigh Way™.

This includes:

Music and reminiscence sessions
Arts, crafts and creative activities
Gardening and outdoor experiences
Baking and cooking activities
Gentle exercise and movement
Community visits and outings
One-to-one engagement and companionship
Seasonal events, celebrations and entertainment
Supporting residents to continue hobbies and interests they have always loved

Our goal is to create a home filled with warmth, laughter, companionship and meaningful moments every day.

Driver & Community Support

Our dedicated driver plays an important role in helping residents remain connected to the wider community and supporting daily life within the home.

This includes assisting with:

Resident appointments
Local outings and trips
Community activities and events
Shopping and practical support
Collection of supplies and operational support for the home

Maintaining connection to the outside world is an important part of emotional wellbeing, confidence and independence, particularly for those living with dementia.

By having a dedicated driver as part of the Hadleigh Court team, we are able to provide more flexible, responsive and personalised support for residents whilst helping reduce reliance on external transport services.

As with every role within Hadleigh Court, the focus remains on kindness, dignity, patience and creating positive experiences for the people who live here.

Kitchen & Dining Experience

At Hadleigh Court, we believe that food is about far more than nutrition — it is about comfort, enjoyment, routine, memory and bringing people together.

Our kitchen team is led by two experienced in-house chefs who are passionate about preparing fresh, wholesome and enjoyable meals tailored to the needs and preferences of our residents.

Dining is an important part of daily life within the home, and we work hard to create a relaxed, homely and enjoyable experience at every mealtime.

Our chefs prepare a variety of traditional home-cooked meals, lighter options, snacks and homemade treats, whilst also supporting specialist diets, nutritional needs and personal preferences.

We understand that for many people living with dementia, food can hold strong emotional connections and memories. Familiar meals, favourite puddings, the smell of baking or sitting together for afternoon tea can all provide reassurance, comfort and meaningful moments.

Our dining approach focuses on:

Freshly prepared home-cooked meals
Choice, flexibility and personal preference
Nutritional support and hydration
Dementia-friendly dining experiences
Homemade cakes and baking
Calm and welcoming dining environments
Encouraging independence and enjoyment at mealtimes
Celebrating birthdays, seasonal events and special occasions through food

As part of The Hadleigh Way™, we aim to create a positive and enjoyable relationship with food, where residents feel relaxed, respected and genuinely at home.

Maintenance & Environment

At Hadleigh Court, we understand how important the environment is to wellbeing, comfort and quality of life.

Jamie, Hadleigh Court maintenance craftsman, in the garden

A safe, warm, well-maintained and welcoming home helps residents feel secure, relaxed and truly at home. Our maintenance and environmental team therefore plays an essential role in the daily life of Hadleigh Court.

Led by our on-site maintenance craftsman, Jamie, the team works proactively to ensure the home remains safe, comfortable, responsive and continuously improving for residents, families and staff.

Having a dedicated in-house maintenance presence allows us to respond quickly and efficiently to day-to-day issues whilst reducing reliance on external contractors wherever possible.

Responsibilities include:

General maintenance and repairs
Plumbing and practical repairs
Environmental upkeep and presentation
Health & safety checks
Supporting resident comfort and room adaptations
Garden and outdoor environment maintenance
Assisting with ongoing improvement projects throughout the home
Supporting a safe and dementia-friendly environment

We believe the environment should feel calm, homely, engaging and comfortable rather than institutional. As part of The Hadleigh Way™, we are continuing to invest in creating spaces that support orientation, independence, emotional wellbeing and meaningful daily living for those living with dementia.

Jamie works closely alongside management and the wider team to help ensure Hadleigh Court remains not only safe and functional, but a place residents are proud to call home.